Privacy Policy

Last Updated: September 4, 2026

At Ada & Paris, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect certain information, including:

• Full name

• Billing and shipping address

• Email address

• Mobile/phone number

• Payment and transaction details

• Order and purchase history

• Information you provide when contacting customer support

• Device, browser, IP address, and website usage information

• Other information necessary to process and fulfil your order

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders

• Deliver your products

• Process payments and refunds

• Send order confirmations and shipping updates

• Provide customer support

• Respond to your enquiries

• Improve our products, services, and website

• Prevent fraud, misuse, and security threats

• Comply with applicable legal and regulatory requirements

• Send promotional or marketing communications where permitted and where applicable

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Ada & Paris does not directly store your complete debit card, credit card, UPI, or other sensitive payment credentials on its own servers. Payment information is handled by the applicable payment service provider according to its own privacy and security practices.

4. Sharing of Information

We may share necessary information with trusted third-party service providers who help us operate our business, including:

• Payment processors

• Shipping and logistics partners

• E-commerce and website service providers

• Website analytics and technology providers

• Customer support and communication services

• Marketing and advertising service providers, where applicable

These parties receive only the information reasonably required to provide their services.

We may also disclose information where required by applicable law, regulation, legal process, or a valid governmental request.

We do not sell your personal information to third parties.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep your shopping cart and website session functional

• Remember your preferences

• Understand how visitors use our website

• Improve website performance

• Provide relevant advertising and marketing, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Marketing Communications

If you have provided appropriate consent or otherwise permitted us to contact you, we may send you information about:

• New products

• Offers and promotions

• Discounts

• Collections

• Other updates from Ada & Paris

You may opt out of promotional communications at any time by using the unsubscribe option in the communication or by contacting us directly.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information where legally permitted

• Withdraw consent where processing is based on consent

• Raise a concern or grievance regarding the processing of your personal information

Requests may be submitted using the contact details provided below.

Where consent is the basis for processing, you may withdraw your consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

Ada & Paris is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent or as otherwise permitted by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Brand: Ada & Paris
Email: adaparis83@gmail.com
Phone: +91 92055 96278

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.

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Ada & Paris
Bags & Accessories
Email: adaparis83@gmail.com
Phone: +91 92055 96278